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P.T. Asuransi Raksa Pratikara (formerly known as P.T. Asuransi Artapala)

Established since 1975, P.T. Asuransi Raksa Pratikara is an Indonesian general insurance company with headquarters in Jakarta and branches in Bandung and Surabaya. It has experienced rapid growth in the past ten years and is now within the top fifteen largest non-life insurers in Indonesia.

Raksa Pratikara underwrites a wide range of insurance classes including motorcar, fire, marine, industrial all risk and liability insurance. The firm has developed various specialty niches, including insuring complex large-scale industrial risks for conglomerates in the plywood industry. Some of the company's well-known clients are Barito Pacific, Kayu Lapis Indonesia, and Djajanti Group.

Although business was expanding at a rapid pace, Raksa Pratikara found that its computer systems have not kept up with the times. Despite repeated attempts to improve its homegrown systems, management was not able to obtain meaningful statistics to analyze business risks. Inefficient daily operations due to the lack of an effective system were causing a burden to the company.

Recognizing the importance of information technology in its future direction, Raksa Pratikara set out to find a vendor that can provide leading-edge technology solutions in a cost-effective manner. SeaTech Consulting Group was selected among a list of well-known insurance software vendors that have experiences in the region. Raksa Pratikara was particularly attracted to SeaTech's management philosophy of establishing a long-term relationship with its clients. It is the same philosophy which Raksa Pratikara subscribe to in dealing with its policyholders.

SeaTech Consulting Group introduced AeGIS™, an advanced and integrated general insurance system, to Raksa Pratikara and the impressive impact can be found throughout the company. Accurate, comprehensive and multi-dimensional views of the business can be obtained. Routine tasks are automated and take less time to complete. Erroneous data are minimized, and the compatibility of information between departments is improved. In addition, the flexibility of the system allows the company to adapt it to meet the requirements of today's fast paced business environment.

P.T. Asuransi Raksa Pratikara is an example of SeaTech Consulting Group's ability to find innovative information technology solutions not only for multi-nationals but for smaller niche companies as well. SeaTech takes the same pride and effort in servicing all of our clients.

To quote Mr Junardi Rusly (VP DIRECTOR - Raksa) : "We began our design and implementation of AEGIS system almost 10 years ago. At thah time, we found a limit to what our existing system could do. It was clear to us that in order to grow our business, we need to replace our existing system thath could support our business process in years to come. As we searched for a partner who has the exerience in system design and in insurance industry, we found an excellent partner in SeaTech group. By implementing their AEGIS system, Raksa has been able to grow from 60 billions Rupiah in turnover into over 350 billions last year. Raksa is a company who is always strives to improve our business process and we trust that PT. SeaTech Infosys will meeet our requirements in the future. As we had excellent relationship in the past years, we look forward for continuous excellent relationship in the years to come. "